Last updated 20th august
Who are we?
Company name: e-complai
Chamber of Commerce (KvK) number: 97488321
Email address: david@e-complai.nl
We are responsible for the processing of personal data as described in this statement.
What data do we gather?
We may process the following data:
Company name and company details
Name (if provided)
Email address
IP address
Files and uploads (such as documents or forms)
Information you provide via contact or intake forms
What do we use your data for?
We process personal data solely for the following purposes:
Providing our AI-driven compliance services
Improving our services and models
Customer support and communication
Security and abuse prevention
We only share your data with third parties that are necessary for the operation of our service, including:
OpenAI – for language processing within our AI services
Amazon Web Services (AWS) – for hosting and secure storage
These parties process data on our behalf and in accordance with our instructions. When data is processed outside the EU, we ensure appropriate safeguards in line with the GDPR.
How long do we keep your data?
We retain personal data for a maximum of 6 months from the moment of collection, unless a longer retention period is legally required or necessary for legal purposes.
Cookies and tracking
Our website uses only functional and analytical cookies. We do not use tracking cookies without your consent.
Your rights
You have the right to:
Access your personal data
Have your data corrected or deleted
Object to processing
Withdraw your consent (where applicable)
File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
Would you like to exercise these rights? Please contact us at david@e-complai.nl.
Security
We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
Changes
We reserve the right to update this privacy statement. The most recent version will always be available on our website.