Last updated on June 17, 2025
Who are we?
Company name: e-complai
Chamber of Commerce number: 97488321
Email address: david@e-complai.nl
We're responsible for how your data is handled under this policy.
What data do we collect?
We may collect the following:
Company name and details
Your name (if provided)
Email address
IP address
Uploaded files or forms
Data submitted through contact or onboarding forms
What do we use this data for?
We process personal data solely for the following purposes:
Deliver our AI-powered compliance services
Improve our service and models
Provide customer support and communication
Ensure platform security and prevent abuse
We share your data only with third parties that are necessary for the functioning of our service, including:
OpenAI – for language processing
Amazon Web Services (AWS) – for hosting and secure storage
These parties process data on our behalf and in accordance with our instructions. When data is processed outside the EU, we ensure appropriate safeguards in accordance with the GDPR.
How long do we keep your data?
We retain personal data for a maximum of **6 months** after the moment of collection, unless a longer retention period is legally required or necessary for legal purposes.
Cookies and tracking
Our website uses only functional and analytical cookies. We do not use tracking cookies without your consent.
Your rights
You have the right to:
View your data
Request corrections or deletion
Object to how we process your data
Withdraw consent (if given)
File a complaint with the Dutch Data Protection Authority
To exercise these rights, email david@e-complai.nl
Security
We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
Changes
We reserve the right to modify this privacy statement. The most recent version is always available on our website.